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Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I use a purchased item in a freelance project or contract work for a client?

Yes. However, if the client intends to sell more than 500 units of the End Product you create, you will need to purchase an Extended License or multiple Standard Licenses. If you create the End Product for a client, your rights to purchased Items are transferred from you to your client.

Accordion Panel

Items that are installed on your computer and used to generate new end products are considered Installable Items. This includes all items found in the Fonts and Add-Ons categories.

What is Personal Use, Commercial Work, Contracted Work, Client Work, etc.?

Both the Standard and Extended Licenses allow for Personal Use and Commercial Work of many kinds. However, if purchased Items are used in an End Product For Sale (whether by you or a client), special terms apply (a limit of 500 units sold under the Standard License, and an unlimited amount of units sold under the Extended License).

Personal Use:

Personal Use is defined as using purchased Items in a manner that has no potential monetary gain. Personal Use projects cannot be related to any business, non-profit, or other organization of any kind. All purchased Items may be used in an unlimited number of Personal Use Projects. Examples of Personal Use include using a graphic to create t-shirts for a family reunion, using a template to create a birthday card that you send in celebration of a friend's special day, using a photo in a piece of wall art that you create for family member as a gift (no money changes hands), etc.

Commercial Work:

We define Commercial Work to be any work done that is not for Personal Use. Synonymous terms include Contracted Work and Client Work.

Can I redistribute Items I've purchased?

No, items purchased are for your use only. You may not include the original purchased items (or source files) in any distributed end products.

Are still having problems downloading your purchased the Template?

Regarding the download issue, Market server might be a little overloaded.
Give it a bit time and then try to download it again. It should be just fine.
Sometimes, this might be a little slower but usually it works just fine.
I hope this time your issue will be solved.

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